• Delivered over 15 technology programs spanning 20+ countries, aligning with business objectives.

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• Led a portfolio of 50+ Fintech projects, managing 16+ PMs and 30 functional reports.

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• Saved 47% in costs by improving the Governance Model for a large and complex program

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• Achieved 100% SLA (turnaround time for proposals) rating through Account Review Feedback System.

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• Achieved a customer satisfaction rating (CSAT) of 83% following the delivery of over 200 projects by the team

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• Demand Management of over 70 projects with 98% SLA achievement for on-time delivery.

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• Developed Transition & Transformation Model that accelerated proposal response & delivery by 30%.

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• Authored an agile program inception playbook for optimal delivery strategies.

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• Received over 10 Individual Awards and 23 Team Awards for Leadership and Collaboration.